Mercure Chester North Woodhey House Hotel

Berwick Road West Welsh Road, Little Sutton, Chester, United Kingdomshow map
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Highlights
7
Very goodBased on  120 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Kingdom

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Overview

Mercure Chester North Woodhey House Hotel is a 3-star accommodation within 13 km of The Beatles Museum. Opened in 2010, the quiet hotel attracts visitors with its European architecture.

Guests can easily get to Port Sunlight Museum, which is approximately 9 km away. An oceanarium, restaurants and a zoo are stroll from the hotel.

Mercure Chester North Woodhey House Hotel enjoys a major location within a 15-minute drive to Liverpool John Lennon airport.

Rooms

The property offers luxury rooms equipped with a mini bar, satellite television, climate control, a dressing room and a personal computer. They also have a dishwasher and coffee/tea makers available for self-catering.

Eat & Drink

The dining options include an extensive buffet breakfast served daily. The on-site small restaurant is open from 07:00 - 21:00. The lounge bar serves drinks from 07:00 until 21:00.

A full breakfast is served at affordable prices. 

Services

The hotel provides free self-parking, currency exchange and a luggage storage along with conference equipment, secretarial services and a catering service to fit the needs of all guests.

Relax

Spa facilities at Mercure Chester North Woodhey House Hotel include a health club, a steam room and a sauna. A gym and a fitness center are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2010.  Number of rooms:   75.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Massage

Turkish bath

Spa centre

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Wake up service
  • Newspaper service

Dining

  • In-room breakfast
  • Restaurant with air conditioning
  • Cafe
  • Bar/ Lounge area
  • Catering service
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Fax/Photocopying

Children

  • Video games
  • Children's pool
  • Kids club

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Entertainment
  • Garden area
  • Spa centre
  • Sauna
  • Turkish bath
  • Massage

Room features

  • Heating
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer

Media

  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 11 amFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 3 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Liverpool John Lennon (LPL)5.8 mi
Manchester (MAN)28.8 mi
Train
Chester Train Station7.0 mi
Bus
Bus stop2.1 mi
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Reviews
7.4
Very goodBased on  120  reviews

Rating by category:

8.0
Service
  • 7.4
    Very good

    Staff gave great directions as we got a little lost on our way there and had to ring them for help. Very friendly and pleasant staff in the hotel.

    Hotel on website advised that it had been updated with flat screen tvs installed, our room did have a lovely new tv but I wouldve preferred a comfy new mattress to sleep on rather than a shiny new tv. Also water supply seemed to fade if everyone was using the water at the same time. First morning the hotel was busy and water trickled out from the showerhead. Second morning wasnt so busy and shower worked perfectly.

  • 6.6
    Good

    Staff were extremely friendly and was in an ideal location for our trip to Ellesmere port which was only £7 in a taxi.

    Rooms are in need of upgrading to a modern and contemporary standard in upkeeping with other hotels we have stayed in.

  • 7.8
    Fabulous

    Excellent breakfast, bar and restaurant good. Decent 3* accommodation with no nonsense

    Although there was a lift, there are also stairs to reach most upstairs rooms - we were on second floor with a pushchair which was a bit tricky

  • 8.2
    Fabulous

    we had a lovely stay nice room and food good we enjoyed our stay thank you

  • 7.0
    Very good

    Comfortable clean rooms with flat creen TV, quiet surroundings, easy access to Chester

    Restaurant food and organisation on Easter Monday did not meet expectations, ran out of food and little communication to diners so I had to complain. Breakfast cost was refunded.

  • 5.8
    Guest rating

    They had a wedding on the Saturday and the disco was incredibly loud until about 1am. Also some of the guests smashed some fire alarms and they went off at least twice before 12 the reception said it was a fault and no need to evacuate. They then went off about 3 or 4 times waking us up around 3 am. If it was a real fire getting out would be difficult as when we left before 6am on the Monday the front door is locked orders of the management. There is only one night porter on and we couldn't find him at first when we wanted to put our bags in the car.

  • 9.2
    Superb

    Clean, nice hotel.

    One of the bedrooms were quite smelly, and there was a lot of noise all night.

  • 3.8
    Guest rating

    After having attended the mercure hotel we found this experience very unsatisfactory, we stayed here due to attending a wedding, firstly we were appointed the wrong room where we walked in on two hotel residents, which was very embarrasing, we were then appointed another room on the opposite end of hotel over looking noisey boilers, the room was so hot we could not sleep with heat and noise, we had no lock on bathroom door, lack of towels,also ordered room service to find they was no hot food, and had to have a third choice of sandwich,last of all the water was so hot we could not get washed without almost burning ourselves, we did not have a pleaseant stay in the mercure unfortunetly,

  • 7.4
    Very good

    Pleasant staff, quite well-appointed room

    No problems really, middle of the road experience

  • 10.0
    Exceptional

    Being able to swim

    Bedroom smelled of smoke, but we should have thought to reserve non smoking room, maybe...Pool in need of refurbishment

  • 8.2
    Fabulous

    Its a good location to explore the Wirral & Cheshire with easy link rail services into Liverpool and provides much better value than Liverpool City Hotels. Breakfast is good just ask for scrabbled or poached eggs freshly made if you want them.

    We had problems with water pressure and availibilty which were eventually sorted out, so I guess they have learnt how to solve these problems now

  • 7.0
    Very good

    Superb location for Chester, Cheshire Oaks and surrounding area. .Room was clean and comfortable and staff were very polite and friendly/

    Room was extremely hot with no way to contol the radiators.

  • 7.8
    Fabulous

    the helpful staff who therefore created a relaxed atmosphere.

    the cold water being hot and noisy bedroom doors-difficult to shut without a bit of a bash.

  • 8.2
    Fabulous

    Excellent service and very friendly, helpful staff. Excellent value for money. Within easy reach of Chester and Liverpool with an excellent train service one and a half miles from hotel. Station has a large staffed car pack costing 80 pence a day to park. £4 return fare to Liverpool.

  • 7.0
    Very good

    It was convenient to my place of work. The pool is good too.

    Bar meals were overpriced and paying for them too comlpex. i.e. to pay for a meal from the bar restaurant using a card has to be done at reception.

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Highlights
7
Very goodBased on  120 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 11 amFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 3 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Liverpool John Lennon (LPL)5.8 mi
Manchester (MAN)28.8 mi
Train
Chester Train Station7.0 mi
Bus
Bus stop2.1 mi
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